Governments across the globe have historically operated as a series of autonomous and discrete entities at both the national and local level. However as we advance further into the digital age, it is clear that the public is expecting a joined up and single point of access for its interactions with government services.
In recognition of this demand significant public sector transformation is underway, improving collaboration and access to a more unified public service across a range of previously disconnected organisations.
Local authorities are investing in ways to streamline their operating models and improve the way they deliver accurate, secure and accessible services to the public and partner organisations. This involves harnessing innovative technologies to meet the increase in demand for a more agile, flexible, accountable and customer-centric service.
Find out how Servita can deliver technological and process driven transformation initiatives across Government.
Senior Technical Author