Demonstrating Our Commitment to World-Class IT Service Management
At Servita, we’ve always placed service excellence at the core of everything we do. We are proud to share that we have recently achieved the ISO 20000-1:2018 certification, the international standard for IT service management. This milestone, awarded by NQA and accredited by UKAS, reaffirms our ongoing commitment to delivering high-quality, customer-focused IT services across all our regions.
This new certification adds to our existing portfolio of internationally recognised standards, further demonstrating our holistic approach to delivering high-quality, secure, and sustainable services across the globe:
- ISO 9001 – Quality Management
- ISO 14001 – Environmental Management
- ISO 27001 – Information Security Management
Achieving ISO 20000-1:2018 marks a significant milestone. It confirms that we have robust systems, processes, and controls in place to deliver efficient, consistent IT services that meet the evolving needs of both our business and our customers. It’s a strong validation of our commitment to continuously enhancing the value we deliver through service excellence.
A special shoutout goes to David Howarth and Tony Riley, whose leadership throughout the audit process was instrumental in making this possible. Their hard work, attention to detail, and collaborative approach ensured a smooth and successful certification journey. This latest certification not only strengthens our credentials on critical frameworks but also signals our readiness to support clients with the highest levels of assurance, accountability, and service reliability.
We’re incredibly proud of this achievement and thankful to everyone involved. It reflects who we are as a company: committed, capable, and constantly evolving.