Senior Technical AuthorImdad is a Servita Senior Technical Author with over 20 years’ experience in professional services, healthcare, telco and government sectors, working in Technical Authoring, professional document creation and software/product development.
Imdad has worked on multiple assignments both in the UK and the Middle East and is systematic in his approach and enjoys reducing complex problems into simple and elegant solutions, often thinking outside the box by being creative. He is well versed in collaborating with product owners, business analysts, project managers, executives, and technical development teams to create a range of professional documentation and leverages his background in software development to enable him to understand technical solutions quickly.
Imdad enjoys a challenge and is hugely enthusiastic and self-motivated. He is comfortable working as part of or leading a team, often working on setting quality standards and templates to enable the production of repeatable and efficient high quality documents.
Imdad Shah has a wealth of experience gained form enabling the delivery of large and complex transformation programmes for an array of organisations, including;