Situation
Five Faces is a pioneering force in digital health, renowned for their “Digital Front Door” technology that transforms the patient experience. With their robust DX5 Platform, they have established a reputation for streamlining complex healthcare interactions. This success led to a significant strategic partnership with a major health provider in Dubai, marking a critical step in their international expansion.
To capitalize on this high-profile opportunity, Five Faces needed to accelerate their development roadmap significantly. The requirement was not just for additional coding capacity, but for specialized engineering talent that understood the nuances of healthcare data, safety, and reliability. They turned to Servita to bolster their existing technical teams, seeking a partner who could seamlessly integrate with their culture and deliver high-quality code at pace to meet the strict timelines of the Dubai rollout.
Solution
Servita activated its “Health Tech Innovation Factory” to provide an immediate, high-impact extension to the Five Faces engineering team. Recognizing the critical nature of the DX5 Platform expansion, we deployed a specialized squad of Full Stack and Front End Developers from our UK Software Development Center. Unlike generic staffing solutions, these consultants brought deep capability in health technology design, build, and integration architecture.
Working remotely yet largely in sync with the client’s delivery rhythm, our team integrated directly into the Five Faces workflow. We focused on extending and implementing key features of the Digital Front Door solution, ensuring the build met the rigorous standards required for a major international healthcare provider. This “blended resource” model allowed Five Faces to scale their production capacity instantly, leveraging Servita’s deep understanding of building scalable, safe, and reliable solutions to maintain momentum without compromising on quality.
Results
The collaboration enabled Five Faces to meet the demands of their international partnership with agility and confidence. By augmenting their core team with Servita’s specialized health-tech resources, they successfully navigated the surge in development workload, ensuring the Dubai implementation was supported by robust, production-ready code.
Key outcomes include:
- Rapid Scalability: Instantly expanded technical capacity with domain-expert developers, removing bottlenecks in the critical path of the project.
- Seamless Delivery: Successfully extended the DX5 Platform’s capabilities, ensuring the technology was ready for deployment in a new and demanding market.
- Notable achievements:
- Delivered essential code contributions for the “Digital Front Door” implementation within the Dubai health ecosystem.
- Validated the “Health Tech Innovation Factory” model, demonstrating how specialized external teams can integrate to accelerate complex product builds.
- Maintained high standards of software reliability and safety, preserving the integrity of the Five Faces brand during a period of rapid growth.
Servita served as the scalable engine room for Five Faces, providing the specialized horsepower needed to turn a global opportunity into a delivered reality.