Rich Story, Regional Director, UK of Servita, the Professional Services Company that enables clients across a wide range of industry sectors throughout the UK, the Middle East and Asia to achieve breakthrough results from large scale business transformation programmes.
As Regional Director, Rich is responsible for business development and effective delivery of our client engagements across the UK. He works with our CEO, Directors, Managers and Delivery Teams to devise innovative service offerings, acquire new clients, explore new markets and oversee the execution of our client engagements. Rich remains hands-on, and is often directly involved in leading some of our most complex programmes, ensuring clients get the very best value and that even the most challenging transformations are successful.
Rich brings an extensive record of successfully delivering large, complex programmes to challenging budgets and timescales. He is a creator and leader of teams and a highly effective communicator with experience of managing a broad matrix of stakeholders, executives and colleagues, across multi-cultural project and business development environments.
With over 18 years’ experience, Rich has successfully delivered programmes through the full project lifecycle. In doing so he has outlined key success factors for all projects, creating effective benefit realisation plans and structured programmes to align with client’s corporate strategy.
Prior to joining Servita, Rich worked for BT, Lloyds Banking Group, Cymbio Healthcare Analytics, Capita Shareholder Services and Primark delivering a wide variety of high-profile projects, programmes and engagements in the healthcare, financial services and retail sectors.
“I often say to clients, keep focussed on where you’re headed and let us worry about getting you there.”
Group Operations Director